Business Ethics: A Manual for Managing a Responsible Business Enterprise in Emerging Market Economies

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• Message from U.S. Secretary of Commerce,
  Donald Evans
• Acknowledgements
• Forward
• Abbreviations and Acronyms

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Part I - The Responsible Business Enterprise

Chapter 1	Responsible Business Conduct in an Emerging Economy
Chapter 2	Responsible Management and the Responsible Business Enterprise

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Part II - The Business Ethics Program

Chapter 3	Responsible Business Conduct as Strategy
Chapter 4	Creation of a Business Ethics Program

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Part III - Structuring the Business Ethics Program

Chapter 5	Standards, Procedures, and Expectations for the Responsible Business Enterprise
Chapter 6	Business Ethics Infrastructure
Chapter 7	Business Ethics Communications and Feedback

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Part IV - Putting Business Ethics into Practice

Chapter 8	Aligning the Responsible Business Enterprise
Chapter 9	Responsible Business Conduct and Practices

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Part V - Achieving Responsible Business Conduct

Chapter 10

Program Evaluation and Organizational Learning

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Appendices

• Appendix A - Sample Ethical Decision-Making Model
• Appendix B - Basic Guidelines for Codes of Business Conduct
• Appendix C - Sample Integrity Pact
• Appendix D - Sample Declaration of Integrity in Business Conduct
• Appendix E - Sample Supply Chain Management Questionaire
• Appendix F - Basic Information on the U.S. Foreign Corrupt Practices Act
• Appendix G - Fighting Corruption and Safeguarding Integrity
• Appendix H - Extracts from the U.S. Federal Sentencing Guidelines for Organizations
• Appendix I - Extracts from the Australian Criminal Code

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• Notes
• Glossary
• Resources and Further Reading
• Permissions
• Index
• About the Authors

List of RBE Worksheets

1. Business Ethics Program Logic Model
2. Relevant Context Data Collection
3. Stakeholder Pressure Data Collection
4. Organizational Culture Questionaire
5. Questions for the Responsible
6. Sample Outline for a Code of Conduct
7. RBE Standards and Expectations Worksheet
8. Business Ethics Infrastructure Worksheet
9. Communications Needs Assessment Worksheet
10. Training Program Outcomes Worksheet
11. Communications Infrastructure Worksheet
12. Enterprise Alignment Worksheet
13. Responsible Business Practices Worksheet
14. Organizational Culture Worksheet
15. Process Evaluation
16. Outcomes Evaluation

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Prepared and published by the U.S. Department of Commerce, International Trade Administration, Good Governance Program, 2004