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Office of Digital Services Industries

The Office of Digital Services Industries is led by Director Krysten Jenci.

What we do:

Evaluate the global environment for digital services, address foreign market trade and investment barriers, and promote trade policies to increase the global competitiveness of the U.S. digital services industry.

Who we are:

The Office of Digital Services Industries is divided into two teams:

  1. The Data Flows and Privacy Team: Promotes privacy policy frameworks to facilitate the free flow of data across borders to support international trade.The team administers the EU and Swiss Privacy Shield Frameworks, maintains the EU and Swiss Safe Harbor Lists, and is leading efforts to implement APEC Cross Border Privacy Rules System. The team also works to represent industry interests on privacy policy issues including at the Organization for Economic Co-operation and Development.

  2. The Digital and Internet Services Team: Focuses on policy and commercial issues related to a wide range of evolving ICT services, including cloud computing, software and applications, advanced communications services, and media and entertainment.

Contact Information:

Data Flows and Privacy Team

Digital and Internet Services Team


The International Trade Administration, U.S. Department of Commerce, manages this global trade site to provide access to ITA information on promoting trade and investment, strengthening the competitiveness of U.S. industry, and ensuring fair trade and compliance with trade laws and agreements. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein. This site contains PDF documents. A PDF reader is available from Adobe Systems Incorporated.