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What we do: 
Services Industries staff assess the global competitive environment for services sectors, address foreign market trade and investment barriers, and promote services export opportunities to support American jobs. 
Who we are: Alysha Taylor, Deputy Assistant Secretary for Services, Acting  
Senior Advisor to the DAS for Services - Alysha Taylor
Program Analyst - Christine Simmons 
Administrative Specialist - Debbie Holl 
Office of Supply Chain, Professional, and Business Services (OSCPBS)
Director - Maureen Smith
Administrative Specialist – Cecelia Williams
Supply Chain Team: Provides policy advice and works to improve the competitive movement of U.S. goods and services, focusing on all distribution and transportation modes, particularly air transport services; distribution services (direct marketing, direct selling, franchising, and retailing); cold chain distribution; express delivery; land (highway and rail) transportation; and maritime shipping. Management of three advisory committees ensures that real-time private sector input is considered for trade negotiations and talks. 
   
Bruce Harsh - Team Lead; Single Window Russell Adise – Maritime and Port Security 
Eugene Alford - Airline, Express Delivery Richard Boll – Direct Selling, Franchising, Rail, Trucking
John Miller – eCommerce, Retail, Direct Marketing, Cold Chain
   
Professional & Education Services Team: Promotes and represents the interests of education services; professional services, including legal, accounting, and management consulting; and other business services in trade agreement negotiations and bilaterally.
   
Barb Rawdon, Team Lead  
   
Office of Finance and Insurance Industries (OFII)
Director - Paul Thanos  
Administrative Specialist - Svetlana Pasman   
   
Works to enhance the domestic and international competitiveness of key U.S. financial services industries, focusing on policy, promotion, and analysis work to achieve the goals of expanding US financial services exports, attracting investment to the United States, and facilitating the growth and development of new and inclusive segments of finance. OFII produces the Trade Finance Guide and serves as ITA’s policy advisor on Exim Bank, Overseas Private Investment Corporation, multilateral development banks, and other official finance issues, issues and represents the Department in several trade finance negotiations.  OFII manages the Trade Finance Advisory Council.
   
Financial Services Team:   
   
Michael Corbin – Pensions, Asset Mgmt, Insurance  Scott Schmith – Securities, Banking, Non-Bank 
Israly Echegaray – Insurance  
Vincent Tran – Venture Capital, Private Equity, FinTech, Impact Investing
   
Trade and Project Finance Team:   
   
Michael Fuchs – Team Lead; OPIC liaison Denise Carpenter – Devel. Finance, Multilateral Aid
Erik Lenz – Official Export Credits, EXIM Bank liaison  Ericka Ukrow – Access to Capital, Trade Finance Education
Yuki Fujiyama – Trade Finance Education & Outreach
   
Office of Digital Services Industries (ODSI)  
Director - Krysten Jenci  
Program Analyst - Christine (Tina) Agoo   
   
Data Flows and Privacy Team: Promotes privacy policy frameworks to facilitate the free flow of data across borders to support international trade. The team administers the EU and Swiss Privacy Shield Frameworks, maintains the EU and Swiss Safe Harbor Lists, and is leading efforts to implement APEC Cross Border Privacy Rules System. The team also works to represent industry interests on privacy policy issues including at the OECD.
   
Shannon Coe – Team Lead Nasreen Djouini – Privacy Shield, OECD, Data Flows Research, Middle East and North Africa
David Ritchie – Privacy Shield, Safe Harbor, EU, Switzerland Andrew Flavin – APEC, Software, ASEAN, Japan, South America 
Caitlin Fennessy – Privacy Shield, EU General Data Protection Regulation, EU  
Michelle Sylvester-Jose – Privacy Shield, APEC, UNCTAD, Central America, Caribbean, Brazil Andres Lahiguera – Privacy Shield, UK, South and Central Asia, Video Game policy for GME Team
Michael Rose – APEC, Asia, G7, G20, Russia, Pacific non-ASEAN  Andrew Steele – Privacy Shield, EU Digital Single Market, Digital Attaché program, Non-EU Europe
Grace Harter – Privacy Shield, EU Digital Single Market, Smart Cities/Smart Cars, Sub-Saharan Africa  
   
Digital and Internet Services Team: Addresses policy and commercial issues related to a wide range of evolving ICT (information and communications technology) services - including cybersecurity, cloud computing, software and applications, advanced communications services, and media and entertainment – as well as serves as ITA lead on telecommunications and e-commerce negotiations.
Paulette Hernandez – Team Lead, Trade Negotiations  Jorge Diaz Pardo – Cybersecurity, Cloud Computing
Andrea DaSilva – Media and Entertainment Hilary Sadler – Software, Asia
   
   
Resources
Top Market Reports
Media and Entertainment Fintech
Cold Chain Cloud Computing
Education Franchising
Federal Advisory Committees
ITAC 5: Distribution Services, DFOs - Richard Boll and John Miller
ITAC 8:  Information and Communications Technologies, Services, and Electronic Commerce, DFO - Hilary Sadler
ITAC 10: Services and Finance Industries, DFOs - Richard Boll and John Miller
Advisory Committee on Supply Chain Competitiveness, DFOs - Richard Boll and John Miller 
Trade Finance Advisory Council, DFO - Ericka Ukrow
Others Resources
Trade Finance Guide for Exporters
Privacy Shield
Improving American Competitiveness: Best Practices by U.S. Port Communities



The International Trade Administration, U.S. Department of Commerce, manages this global trade site to provide access to ITA information on promoting trade and investment, strengthening the competitiveness of U.S. industry, and ensuring fair trade and compliance with trade laws and agreements. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein. This site contains PDF documents. A PDF reader is available from Adobe Systems Incorporated.